SHREE NAMOH WELLNESS • PRIVACY & DATA PROTECTION

PRIVACY POLICY
AND DATA PRACTICES

Shree Namoh Wellness respects your privacy. This policy explains how we collect, use, store, and protect your personal, health, and genetic information when you visit Www.Shreenamohwellness.Com or use our clinical, educational, and genomic services.

1. Introduction

Shree Namoh Wellness respects your privacy. This policy explains how we collect, use, store, and protect your personal information when you visit www.shreenamohwellness.com or use our services: the Neuroplasticity Course For Medical Professionals, Eye Care And Ophthalmic Surgery, And Genomic Wellness.

By using our website or services, you agree to this policy.

2. Information We Collect

Personal Information: Name, phone number, email address, age, gender, address, etc.

Health Information (Eye Care Patients): Medical history, symptoms, eye examination records, prescriptions, test results, surgical records, and consent forms.

Genetic Information (Genomic Wellness Clients): Biological samples (such as saliva or blood), DNA data, genomic reports, family history, and lifestyle details.

Professional Information (Course Participants): Medical registration number, qualifications, hospital or clinic affiliation, and course progress or assessment records.

Technical Information: IP address, browser type, device details, pages visited, and cookies.

3. How We Use Your Information

  • To Book Appointments And Provide Eye Care, Surgical, And Genomic Services.
  • To Process Samples And Prepare Personalized Genomic Reports.
  • To Enroll You In Courses, Verify Eligibility, And Issue Certificates.
  • To Send Reminders, Receipts, Reports, And Service Updates.
  • To Respond To Enquiries And Provide Support.
  • To Improve Our Website, Services, And User Experience.
  • To Meet Legal And Regulatory Requirements.
  • To send promotional updates, only with your consent. You can opt out at any time.

5. Special Protection for Genetic and Health Data

Confidentiality & Genetic Data Safeguards:

  • Genetic Data Is Used Only For The Purpose You Consented To.
  • We Do Not Sell Your Genetic Or Health Data.
  • Genetic data is not shared with insurers, employers, or any third party for discrimination or marketing.
  • Samples and data may be processed by accredited partner laboratories under strict confidentiality agreements.
  • Any use of de-identified data for research will happen only with your explicit consent.

6. Sharing of Information

We do not sell or rent your personal information. We may share it only with:

  • Healthcare Professionals And Laboratories Involved In Your Care Or Testing.
  • Service providers such as payment gateways, IT, and communication platforms, bound by confidentiality agreements.
  • Government or legal authorities when required by law, court order, or to protect rights and safety.

7. Data Retention

We keep your information only as long as needed for the purpose it was collected or as required by law. Medical records are retained according to applicable medical and legal requirements. After that, data is securely deleted or anonymized.

8. Data Security

We use reasonable technical and organizational safeguards, including access controls, secure servers, and encryption where appropriate, to protect your data.

No online system is completely secure, so we cannot guarantee absolute security. Please protect your own login details and devices.

9. Cookies

Our website uses cookies to improve performance, remember preferences, and analyze traffic. You can disable cookies in your browser settings, though some features may not work properly.

10. Your Rights

Under Applicable Law, You May:

  • Request Access To The Personal Data We Hold About You.
  • Request Correction Or Updating Of Inaccurate Data.
  • Request deletion of your data, subject to legal and medical record requirements.
  • Withdraw Your Consent.
  • Raise A Grievance Regarding The Handling Of Your Data.

To exercise these rights, contact us using the details below.

11. Children’s Privacy

Our website is not intended for children under 18. Where a minor needs eye care or genomic services, we collect and process data only with the verifiable consent of a parent or legal guardian.

12. Changes to This Policy

We may update this policy from time to time. Changes take effect when posted on this page with a revised date.

13. Grievance Officer and Contact

For privacy queries, data requests, or to contact our Grievance Officer:

Grievance Officer: Dr. Neha Arora Verma
Shree Namoh Wellness
A-65 MIG, Behind CHL Hospital, Indore, Madhya Pradesh, India